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The Support Engineer – ConnectWise should be comfortable with ConnectWise (Manage and Automate), Windows OS, Windows Server, O365, Hyper-V or VMware, Azure AD, and basic networking troubleshooting.
$55,000 - $65,000 a yearFull-timeExpandUpdated 3 days ago - UpvoteDownvoteShare Job
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The Help Desk Engineer Level 2 (MSP) main responsibility will be addressing escalated tickets coming through ConnectWise. Successful Help Desk Engineer Level 2 (MSP) will be well versed with AD, GPO, Windows Server, Windows/MacOS, Hyper-V or VMware, Azure, network troubleshooting, and Azure AD.
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Complete assigned training materials and blueprints on the ConnectWise University. Enter all work as service or project tickets into ConnectWise. Work through project tickets and phases in ConnectWise as assigned by a Project Manager.
Full-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is required. Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate, is required.
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Dell and HPE Server Chassis. Pluses: Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients. Wireless Access Points (WAPs) from Cisco Meraki and other Vendors such as TPLink.
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Preferred familiarity with connectwise (ERP system) Kontek is seeking a top-tier pre-sales System Design Engineer to create audio-visual (AV) systems that deliver exceptional user experiences and functionality.
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Use ConnectWise and Labtech (ConnectWise Automate) to track and automate your work. Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers.
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Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, Sophos Certified Technician, Cisco CCNA, or VMware VCP. Enter all work as service or project tickets in ConnectWise.
$63,000 - $98,999 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Zendesk, Great Plains, Service Cloud, Jira, ConnectWise, Autotask, etc. Zendesk, Great Plains, Service Cloud, Jira, ConnectWise, Autotask, etc. The ideal Support Manager, Operations (SMO) will be a blend of effective team coach, skilled risk manager, and intuitive talent nurturer.
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Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.) Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.
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Solid experience with any of the following is strongly desired: Reporting, Microsoft Office Suite, ConnectWise, Organization, Analyzing Information, Problem Solving, Personnel Management, Inventory Control, Problem Solving, and Quality Focus, as well as excellent Written and Verbal Communication.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Experience working with ConnectWise, Cisco Meraki, Proofpoint, IronScales, Dropsuite, IT Glue. Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined policies and procedures.
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Experience using ConnectWise or similar RMM tools. We are a growing Managed Provider seeking a Junior IT Support Analyst (MSP Experience Required) who want to develop into a better engineer and grow their skills.
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Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP.
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Thoroughly document all work in TSIs ticketing system (ConnectWise). Technical Support International (TSI), founded in 1989 and based in Foxboro, MA, is a provider of IT and Cyber Security Services for small and medium sized businesses throughout New England.
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