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Reports guest concerns or comments to the Front Office Manager or Assistant Front Office Manager. Reports any guest concerns or comments to the Front Office Manager and Assistant Manager.
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Assisting with general front office operations: answering the phone, check-in, check-out, and pretesting patients. Opportunities for rapid advancement to roles like Ophthalmic Technician, Floating Ophthalmic Technician, Floating Optician, Assistant Office Manager, Office Manager, or a role at our corporate office in Indianapolis.
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You will manage all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones. Submit your application for our Medical Office Specialist opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team.
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The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out.
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Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments. Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience.
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Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed. Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs.
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As a front office associate, you will be responsible for timely check-in and check-out and will greet patients with a warm smile and pleasant voice and performs a variety of clerical functions for the medical office.
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Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks. Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff.
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This role reports to the Office General Manager. MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Join our team today and help provide the highest quality vision care for our patients.
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Collaborate with doctor(s) and team members to provide seamless patient experience. Friendly, caring, and patient-centric person who thrives in a fast-paced environment. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
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Team player who is willing to collaborate to provide the best patient experience. Assist in appointment confirmations and patient outreach in partnership with Doctor availability. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category.
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Manage all Front Office operations to include, but not limited to, guest service and registration (check in/check out), room availability, guest service standards and initiative, product quality, cost controls and overall profitability, systems use and management, forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
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Directs and administers all Guest Services operations to include but not limited to guest service and registration (check-in/check-out) room inventory and availability guest service standards and initiatives product quality cost controls and overall profitability brand marketing initiatives developed by the revenue team systems use and management budgeting and forecasting department management policy and procedure implementation and enforcement and meeting participation and facilitation.
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In addition to Medical Assistant duties, you will be cross trained to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communication of wait times, etc.
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