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Agent responds to customer inquiries through multiple channels including telephone, email, web chat, and digital channels (including online, mobile and IVR). Respond to customer inquiries via telephone, email, web chat, or digital channels on banking products, services, and rates while providing friendly, accurate, and speedy service.
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Our end-to-end customer service offerings include: inbound and outbound telephone services, e-mail response and support, CRM solutions, consulting, IVR, live chat, fulfillment and direct marketing.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Provide high-level telephone, email, and web chat support for the Dow Jones suite of PIB products; including Factiva, Dow Jones Risk & Compliance, and Dow Jones Newswires. Provide high-level telephone, email, and web chat support for the Dow Jones suite of PIB products; including Factiva, Dow Jones Risk & Compliance, and Dow Jones Newswires.
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Working knowledge of banking, retail sales operations and/or contact center operations including phone, email and chat support. The Personal Banker may interact with clients in a variety of ways including in person, via phone and may utilize chat, email or other digital communication channels.
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A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
$98,500 - $167,500 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. We are looking for full-time telephone sales agents to support various outbound projects.
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While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
$12.1 - $13.75 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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INBOUND OUTBOUND CALLS CHAT SUPPORT: represents Thrasher Group through telephone contact by answering calls, setting appointments/installations, scheduling Annual Maintenances and service calls, and following up on a variety of issues.
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You are the helping hand for employees of well-known DAX-listed companies in case of problems in hardware and software by e-mail, telephone, chat or ticketing. At least 6 months of experience in the service desk / tech support process with remote support for laptops / desktops / LAN problems / application support / small forms etc.
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Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users Classify Service Calls according to the specified options. Responds to telephone calls, email, instant messages, and assigned tickets from incident dispatchers; Assign work orders / incidents to appropriate support teams if necessary and follow up until resolved.
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Summary of This Role Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
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The responsibilities of this position include: handling customer inquiries made via telephone, email, live chat or other electronic means. When follow-up is required, doing so within the timeframe committed to the client (same day.
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Respond to escalated incidents as well as telephone calls, email and chat requests for technical support from end users. Identify, research and resolve technical problems by monitoring systems and responding as required to ensure continuous computer support to the site.
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Skills:Active Listening, Telephone Etiquette, Call Center Support, Interpersonal Sensitivity, Customer support, Empathy, Customer Service, Customer Relations, Basic Computer Skills, Basic Software Skills Experience:Entry Level1 year(s) responsibilities: Managing inbound calls, emails, or chats based on business needs while navigating through multiple computer systems and screens to help resolve consumer issues as well as document the consumer interaction as needed.
$14.49 - $14.5 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Responsibilities: · Will work M – F from 8 am – 5 pm Good communication skills with participants, caregivers, family, guardians, DPOAs, team and external offices to ensure accurate appointments are well coordinated and met Verbal communication will include in person, telephone, EMR chat, Outlook, Teams, or other means of communication · Implement HR policies and procedures for time and attendance, minimizing overtime, and ensuring compliance.
$42,000 - $52,000 a yearExpandApply NowActive JobUpdated Yesterday
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