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The Contact Center Representative (Agent) is responsible for assisting customers with account research, problem solving, online banking access and debit card disputes. Manage and utilize time efficiently to ensure service quality, customer satisfaction, and the achievement of key performance indicator goals for the Contact Center.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
Part-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources,. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support.
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We are looking for Customer Service Representatives to support inbound customer service. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.
$13.1 an hourExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Working knowledge of banking, retail sales operations and/or contact center operations including phone, email and chat support. The Personal Banker may interact with clients in a variety of ways including in person, via phone and may utilize chat, email or other digital communication channels.
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If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world. BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises.
$11.5 - $14.5 an hourFull-time/part-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Serves as customer service contact for inbound customer interactions. Utilizes proper procedures and documented knowledge articles to achieve first contact resolution and aides in policyholder retention.
$45,000 - $65,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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We are hiring insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. MCI assists companies with business process outsourcing, staff augmentation.
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We are hiring licensed insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.
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Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.
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We are looking for full-time telephone sales agents to support various outbound projects. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TVs, trips, tickets, and even cars.
$12.1 - $13.75 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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We are hiring Spanish bilingual insurance agents who are positive, persuasive, and have the drive to succeed. LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises.
$45,000 - $65,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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INBOUND OUTBOUND CALLS CHAT SUPPORT: represents Thrasher Group through telephone contact by answering calls, setting appointments/installations, scheduling Annual Maintenances and service calls, and following up on a variety of issues.
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chat contact center jobs
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