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Develop Contract Manufacturer Quality Management Strategies that scale with Monarch’s evolving needs including an audit framework, PPAP tracking, issue resolution, chargeback system and capacity management tool.
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Experience in Vistex Chargeback Module Implementation at a large distributor. Experience in Vistex Chargeback Configuration. Demonstrated experience in designing complex SAP SD/OTC/Vistex business processes and completing complex projects.
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THE OPPORTUNITY: We are seeking a talented Chargeback Analyst I who assumes responsibility for all incoming credit and debit card dispute or fraud-related activity to ensure the highest level of customer satisfaction.
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Monitors status of potential, current, open contracts and closing contracts; reconciles, prepares chargeback forms deposits and check request; researches questions and discrepancies, and follows-up with internal and external individuals to resolve issues; and interfaces with the campus as required.
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Support chargeback process for customer and supplier charges due to warranty, downtime, or related quality issues; work with quality and sales to ensure the overall accuracy and appropriate approval flow.
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Keep accurate records for chargeback disputesMaintain open communication with EDI manager and Warehouse Department. Keep accurate records for chargeback disputesMaintain open communication with EDI manager and Warehouse Department.
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Assists TMS with merchant processing tasks including onboarding assistance, chargeback research, PCI compliance, merchant activity onboarding and profitability. We have 10 convenient full-service branch locations in the Omaha and Council Bluffs as well as full-service branches in the Jordan Creek area of West Des Moines and in two Dallas locations: Uptown and Tollway.
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Vendor Communication: regularly liaise with external vendors, such as Fiserv and MasterCard, to resolve disputes and manage chargeback processes. Vendor Communication: regularly liaise with external vendors, such as Fiserv and MasterCard, to resolve disputes and manage chargeback processes.
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LGC offers full fraud indemnification and an automated chargeback process, further protecting our clients. Launch Gift Cards (LGC), a division of Ziff Davis, is a technology solutions provider for the closed-loop gift card industry, providing digital commerce tools for gift card programs including B2C e-commerce and B2B bulk functionality.
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Procurement Timely replenish office supply, building maintenance supply and office / building equipment Timely documenting all Purchase Order into the Yardi system, tracking good received and allocating maintenance and janitorial inventory for intercompany chargeback.
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Disaster Recovery Planning and Coordination (LOB DR Coordinator)Oversee execution, ensure timely notifications, monitor progress and validate successful completion or DR testsInfrastructure Administration & Technical Support Licensing, Administration & Chargeback (IBM ELA, Enterprise One, Archer)Responsible to understand all licensing details of each product (with ratios) and ensure that we are always within our licensing limits.
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Familiarity with Service Management practices such as Incident Management, Change management, Problem Management, HR Service Management, Customer Service management, Chargeback Service Management, Service Catalog, Knowledge Management, CDSM, and CMDB.
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Support Data Engineering team during monthly invoice processing and validation across all billing sources (10+), inclusive of appropriate chargeback and credit allocation. Support Data Engineering team during monthly invoice processing and validation across all billing sources (10+), inclusive of appropriate chargeback and credit allocation.
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Develop methodology and tooling as required in support of observability of applications and the platforms to support efforts such as capacity planning, workload placement and balancing, chargeback, etc.
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Chargeback Analyst will assist Warranty Claims and Supplier Relations Manager in capturing and analyzing chargeback requirements and financials. Chargeback Analyst is responsible for researching, resolving, analyzing, and trending chargeback claims for accuracy that result in appropriate credits issued within Supplier contractual terms.
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