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Extensive knowledge of VISA, Payment Card Industry (PCI) compliance, Credit Card Act, VISA rules; General knowledge of chargeback rules and regulations, payment processing and risk mitigation controls to prevent fraud losses.
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Stay up to date on all Visa/MasterCard, American Express and Discover credit card acceptance guidelines as well as industry Chargeback rules and regulations. Stay up to date on all Visa/MasterCard, American Express and Discover credit card acceptance guidelines as well as industry Chargeback rules and regulations.
$16.25 - $17.87 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Experience processing disputes/chargebacks, representments, and additional chargeback processes with Mastercard and VISA. If you have a strong background in retail banking, financial service operations, or previous dispute investigation experience, we have the job for you here at SHAZAM as a Chargeback Specialist.
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Apply knowledge of Mastercard/Visa rules and regulations to process chargebacks timely and accurately. Bank/Credit union back office or other retail banking experience with settlement and account adjustments.
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Must have experience with some of the North American/Ansi X12 EDI Messages that our client uses for order processing: 850, 856, 812, 180; chargeback related messages: 844, 845, 849; and some custom messages.
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Respond to credit card and debit card chargeback disputes with evidence arguing against customers' refund claims. Maintain the weekly and monthly reconciliation of all credit card receipts from Mastercard, Visa, Discover and American Express.
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To offer business owners and sales partners superior solutions, we partner with the world's most influential forces in Payments: Visa, Mastercard, American Express, Discover, Wells Fargo Bank and others.
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Support execution of Visa’s merchant, acquirer chargeback, fraud monitoring programs and high-risk merchant registration programs. Contribute to the development and enhancement of Best Practices Guides to address fraud, chargeback, and other risk-related acceptance issues.
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Duties entail overseeing different phases of the chargeback procedure, including gathering and handling data, issuing provisional credits, pinpointing precise justifications, and rendering final adjudications.
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Key Technology: quality background, regulation E, regulation Z, Visa/Mastercard operating regs, chargeback analysis. Reporting to the Quality Supervisor, you will audit chargeback and dispute cases to ensure we are following the Value of achieving for excellence to take care of our clients.
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VMware, IIS, Proactivenet, Nimsoft, Scripting, LDAP, SSO, IDM, Cognos 11, SQL, Service Now, Lync, PVCS, PPM, Metamanager, Chargeback experience, Scripting capabilities, SDK abilities. US Citizen, Green Card, H-1B, GC-EAD, OPT-EAD, L2-EAD, TN Visa.
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Maintains expertise in the Visa Resolve Online System and chargeback reason codes. Meets monthly with the assigned analyst to discuss the Visa DPS Risk Advisor Monthly Review. Assist with the processing of charge backs, pre-arbitration, arbitration, and compliance cases within Visa guidelines to maximize recovery of funds.
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Including, but not limited to plastic card management, dispute processing / resolution, Visa / Mastercard and chargeback knowledge, network routing, Regulation Z and E and ATM operations.
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Research, analyze, and respond to all chargeback items and inquires within Visa/MasterCard, American Express and Discover time frames to prevent loss potential. Research, analyze, and respond to all chargeback items and inquires within Visa/MasterCard, American Express and Discover time frames to prevent loss potential.
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Process all manual payments and payment files daily to include batching, coding, scanning, keying, and depositing. Support ACH bank desk by initiating or approving ACH transfers between various bank websites.
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