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High School Diploma or GED required; Certified Medical Assistant preferred; strong customer service skills and ability to type 45 words a minute are required; 2-3 years of call center, eCW, specialty clinic, and/or gastroenterology experience preferred; staff member must be computer literate, able to operate healthcare systems and multiple Microsoft Office applications; bilingual skills are strongly preferred, but not required.
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Work From Home. Feel free to rock those yoga pants while still being camera ready, just make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet.
$18.5 - $19.5 an hourFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We believe that this is achieved by hiring masters of customer service that have high emotional intelligence to navigate customer interactions and know how to effectively manage customer conflict while in a fast-paced call center environment.
$18.5 - $19.5 an hourFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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In short, the SilverRock Customer Service Representative is responsible for inbound and outbound phone calls where you'll be educating and answering questions regarding the customer's warranty.
$18.5 - $19.5 an hourFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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PREFERRED QUALIFICATIONS:Customer service and/or call center experiencePatient assistance, reimbursement and/or pharmacy benefit management experienceMedical billing and coding experiencePHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
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The Customer Service Representative 1 (CSR1) assists Renown Health patients by processing their requests, complaints, concerns, and by providing education in utilizing the resources and services of the organization resulting in "first call resolution.
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As a Remote Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing them with support, resolving their inquiries, and ensuring a positive experience with our company.
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College degree or minimum two years relevant experience in the financial industry or in a customer service Call Center environment. Able to dedicate a quiet space for daily work that is free of sound interruptions.
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Quiet and private remote work location. Maintained a precise call center database by correctly entering and verifying information and updating the contact log. Assist leadership by completing ad-hoc special projects and other call center escalations assigned by Leads/Deliver Lead.
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The noise level in the work environment is usually quiet. Track production for company; help with audit; call various resources to research information, provide detail reporting with analysis for various departments.
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And get this: 90% of our rockstar employees say they feel right at home here. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management.
$18.5 - $19.5 an hourFull-timeRemoteExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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We offer: Immediate Openings Higher pay than minimum wage without having to commute to work Qualifications and Skills The ideal candidate will need to provide the following: Windows 10 Computer, with 5 USB ports or port hub High Speed Internet connected via ethernet Cell phone or landline USB Headset A willingness to learn and a home office or quiet workspace Customer Service/Sales skills helpful, but not necessary.
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ENVIRONMENTAL/WORKING CONDITIONSWork from home from a quiet place where you can perform your tasks uninterruptedHigh volume of calls and emailsPHYSICAL DEMANDSRequires sitting and standing associated with a normal office environment.
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What you’ll do as a Collections Representative? It will require a quiet, distraction free environment with access to high speed internet. 6+ months customer service experience of any kind and/or military equivalent experience with strong preference for previous collections experience within a financial services or call center setting.
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Previous experience with Calabrio, Gladly, Maestro, or other call center software preferred. Quiet dedicated work-space in your home, free from distractions (please note, you cannot be a primary caregiver during your shifts.
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