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MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. We are looking for full-time telephone sales agents to support various outbound projects.
$12.1 - $13.75 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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The Service Cashier/ Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Be on top of breaking news, taking the pulse of public opinion across the nation while working a hybrid schedule that includes both remote, work from home, and on-site shifts in our state-of-the-art call center facility in Hamden, CT.
$16 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Responsibilities of Remote Call Center Representative Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner that strengthens the connection between non-profit and donor.
$15 - $16 an hourFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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2 years of high-volume inbound call center experience. You will be working in a fast-paced call center environment and during your day-to-day responsibilities, you'll be maintaining a positive and professional demeanor while meeting or exceeding quality and efficiency goals.
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The Patient Service Representative I is responsible for answering all incoming telephone calls for all the medical/dental offices. One years experience preferred working in a call center environment where a service/support role was primarily performed.
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Reiter, Hill & Johnson is seeking an in-office Call Center Representative. Welcomes patients and visitors on the telephone; serves as the first touchpoint between the patient and the practice.
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As a Call Center - QAC Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database.
Full-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provide excellent customer service in a fast-paced call center and walk in area environment. A minimum of one-year experience working in a call center/or customer service experience outside of food service and retail.
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Provide on-site as well as telephone orientations to new and existing members. The primary responsibilities include but are not limited to documenting all customer contacts into the tracking system, process complaints, conduct outreach efforts, assist in PCP selection, conduct new member orientations, claims review inquiries, handle provider and utilization management inquiries, etc.
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Reports to the Call Center Manager. Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time. Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company.
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Has a courteous and pleasant demeanor, whether on a phone call or notEnsures that each telephone call is answered before the third ring and that the approved company greeting and script is used each timeCalls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair callsPerforms "Happy Check" phone calls.
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Required: High school diploma or GED Preferred: Two plus years of college (two years in a professional, customer service-driven environment may substitute for two years of college), completion of related medical certification program Preferred: Telephone/call center experience Preferred: Pre-registration and/or scheduling experience Preferred: 2-3 years of customer service experience REQUIRED CERTIFICATIONS/LICENSURE Include minimum certification required to perform the job.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Skills:Active Listening, Telephone Etiquette, Call Center Support, Interpersonal Sensitivity, Customer support, Empathy, Customer Service, Customer Relations, Basic Computer Skills, Basic Software Skills Experience:Entry Level1 year(s) responsibilities: Managing inbound calls, emails, or chats based on business needs while navigating through multiple computer systems and screens to help resolve consumer issues as well as document the consumer interaction as needed.
$14.49 - $14.5 an hourFull-timeExpandApply NowActive JobUpdated Today
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