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Must have:High School DiplomaHigh speed internet connection with a minimum of 15mbps download speedNice to have:Previous customer service and/or collection experience in call center environmentExperience in the finance or automotive industryExperience in any position where you had to demonstrate excellent customer support or persuasive skillsWho We Are.
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Previous Collections, Call Center, or Auto Dealership experience is preferred. The Dealer Operations and Collections Representative is responsible for inbound/outbound communication with dealers related to receivable balances, reconciling billing discrepancies, payment and refund validations, ancillary product cancellations, missing equipment claims, participation charge-backs, and unwinds/flat cancels.
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Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management.
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Proven customer support experience or experience as a client service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
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2 or more years’ experience in inside sales, customer service, retail, or call center environment. Form close partnerships with supporting business partners such as Product Support Managers, Verifications, and Underwriting.
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Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase.
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To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
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You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more.
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You will help customers assess and identify the appropriate products or services OneMain offers by listening and understanding their financial situation in a call center environment. Read and understand credit bureau reports and maintain a high level of personal lending product knowledge.
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Nesco Resource is seeking an experienced Call Center Representative to assist our client's Rochester location! Provides advanced client service and technical product support to our internal and external partners Ensures timely and accurate problem resolution while mitigating exposure to the Agency and client.
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Takes inbound calls from H&B Clients as well as COBRA participants. Works with the client COBRA participants and other business units to resolve escalated client issues. Develops and maintains comprehensive knowledge of new and existing client account set ups their corresponding systems and Health & Benefit processes to ensure resolution of escalated client issues.
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Record of at least 5 years in supervisory roles within product support, specifically with contact center expertise in a manufacturing setting. Dive into analyzing customer reviews, call center interactions, and warranty issues to provide crucial insights and reporting.
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Inbound Call center, customer service, call center, customer support. Support inbound inquires for customers supporting product knowledge, customer service, and assist customers with scheduling and registration.
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The BDC (Business Development Center) Call Center Representative provides solutions to dealership staff who need support for a variety of products, processes, and issues.
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Title: Help Desk/Technical Support Eng Location: Murrysville, PA Duration: 6 Months Job Description: OUTCOMES: The Product Support Representative has the primary responsibility within the call center for providing internal and external customer support for Respironics compliance monitoring product line (Care Orchestrator) Beyond the primary call center job functions, this position will also provide customer support during new installations.
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call center representative product support jobs
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