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MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Pay Information $1,797 per week About The Position Position / Specialty: Med Surg (tele preferred but not required) Start date: ASAP Ratios: 1:5 Years of experience REQ: 1 First-timers accepted: Yes Certs REQ: BLS, NIH, Required to cover Pediatric patients when needed Pref'd Certs: PALS, ACLS, CPI, Tele experience, Feeding tube care and management, IV Therapy/Phlebotomy Weekend REQ: Everyother Is on-call REQ.
$1,964 a monthFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.
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Reporting to the Call Center Director, the Shift Manager will be responsible for overall operational execution and management of staff, for achieving targeted KPIs and profitability metrics, and for providing leadership for up to 300 staff members during their shift.
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Follows-up on service issues or coordinates through Customer Advocate Center (CAC) and acts as phone back-up for call overflow. The Client Service Specialist supports the sales and client management staff by assisting with group enrollment, renewal processes and additional administrative functions that are designed to improve and enhance workflows, timeliness, and client responsiveness.
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DPS/SOS is primarily focused in providing a full spectrum of BPO – Business Process Outsourcing Services in the areas of consulting, training, call center/customer support, project management, CRM, and proprietary communication software.
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Create the vision for, and oversee the execution of, contact center platform technology foundation and platform roadmaps across voice, chat, text, synchronous and asynchronous messaging, intelligent voice assistant, process automation, workforce management, quality management, call transcription, call analytics and end-end user engagement.
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Position SummaryThe Patient Service Representative or Call Center Agent is responsible for professionally answering incoming calls and responding to patients' inquiries. At least one (1) year experience in a call center experienceExperience with data entry and Microsoft Office applications, including Outlook, Word and Excel.
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The Medical Director is dually accountable to the Center Administrator and the AlignMed Partners Regional Medical Director for clinical care within the Center, accountable to the Center Administrator for delivery of clinical services as stipulated in the Medical Director Agreement, and accountable to the Regional Medical Director for the quality and efficiency of clinical services and outcomes within the Center.
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This position is remote, work from home, in a call center type of environment, that is highly structured and regimented. In this role you will work within defined guidelines and frameworks, advising High Net Worth members, non-members and/or business owners on insurance and risk management.
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Responsible for handling inbound calls, from providers and members in a call center environment. Ability to quickly assess and meet time sensitive deadlines within the Utilization management setting.
$58,300 - $114,300 a yearFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Coordinate & plan all activity on the distribution center docks, including the timing and location for carriers to be loaded; transportation types include flatbed, dry van, containers, LTL, and will call and small parcel.
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2 years previous call center, front office, bad debt, back office, and/or billing customer service experience required. The customer service representative operates on various functional levels within the call center.
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Ottumwa Regional Health Center provides a wide range of health services, including emergency medicine, critical care services, medical/surgical, acute rehabilitation, obstetrics, and pediatrics, as well as specialty services such as cardiac catheterization, diagnostic and therapeutic radiological services, wound care, pain clinic, sleep lab, pathology, and so much more.
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Ability to handle a “call center” environment: work quickly and multi-task, utilizing clinical critical skill thinking while navigating computer software to meet the required turnaround time to support key performance indicators which support patient care delivery and operational costs.
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