- UpvoteDownvoteShare Job
- Suggest Revision
Practical knowledge of event management, timekeeping or scheduling software. The Manager, Production (On Call) is responsible for leading assigned operations of the Production Department in an effort to deliver exceptional production and technical quality, and customer service to both external and internal clients ensuring a positive experience for all persons visiting or working at the Dr. Phillips Center for the Performing Arts.
ExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Experience in implementing capabilities including (but not limited to): Omni-channel – Outbound, Queuing, Routing, Flow Building (Architect), Analytics, Speech Analytics, Call Recording, Workforce Management, AI/Client, Chatbots etc.
ExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Minimum of 3-years call center management experience. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
$30,000 - $40,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Proficiency in call center software and systems, such as CRM systems, workforce management tools, and reporting platforms. Proven experience (10 or more years) in call center management or a similar leadership role.
ExpandUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Functioning as a Senior Contact Center Engineer, this individual install, maintains, and operationally supports all telecommunications systems, infrastructure and related hardware/software, including but not limited to, Voicemail, Genesys Pure Cloud, Workforce Management and other call center applications.
ExpandUpdated 5 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Make outbound service calls to prospect and schedule service appointments Log all activity in customer relationship management software - Don't want to forget who you already talked to! REPORTS TO: Marketing DirectorPOSITION TYPE: Full-timePAY: $13.00 hourly base plus commission ($40,000 + annually)We are seeking candidates with a positive, upbeat personality who will work well both individually and as a member of a team.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Minimum of five (5) years’ experience in leadership roles in facilities management and/or Service Center/Call Center environment. Mastery of various technologies, including working knowledge of CMMS systems, spreadsheet software (especially Microsoft Excel and Smartsheet) and a strong aptitude to learn/understand new technologies.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Responsible for pipeline and forecast management in accordance with sales call center business process excellence. Minimum 2-3 years inside/outside sales management experience in technology sector i.e. IT hardware and/or software.
ExpandUpdated 6 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Certifications in call center management or related fields (e.g., CCMP, COPC) are a plus. Prepare regular reports and presentations for senior management on call center performance and initiatives.
ExpandUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
The Director will be responsible for overseeing all aspects of the Outreach Center management, including team leadership, performance optimization, process improvement, and ensuring a high level of member satisfaction.
ExpandUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
InternExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
EQUIPMENT USED Typical office equipment (computer, phone system, fax, copiers, scanners, headsets, among others) Property Management System (PMS), Call/CRM software, Microsoft Office/Office 365 (including Outlook & teams) Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement. Experience working with Learning Management Systems (LMS) is a plus.
ExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Created in July 2021 as a result of combination of Kuecker Logistics Group, PULSE Integration and QC Software by private equity firm Ares Management, Kuecker Pulse Integration (KPI) is a systems integrator that seeks out leading technologies within the areas of material handling equipment and information systems and combines them with proven design and operational strategies to help improve our customers operations.
ExpandUpdated 5 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Outbound call center sales experience or retail sales experience preferred. + Work is performed in a call center environment where calls and productivity levels are monitored.
Full-timeExpandApply NowActive JobUpdated Today
call center management software jobs
FEATURED BLOG POSTS
5 Ways to Measure Candidate Experience
Your candidate experience is made up of 4 essential parts
How to Stall a Job Offer Politely
You did it! After several weeks of looking for a new job and undergoing grueling interviews, you finally have a job offer. Although this may be very exciting, accepting a job offer means that you’re making a long-term commitment to your future employer. So, even if you’re eager to leave your current job, this isn’t a decision you should take lightly.
How to Get a Job in a New City - Best Tips to Follow
When your dream job posts, will you be ready? What if that dream job was in a faraway city or a different continent…would you move for it? Most of us have dreamed about what it would be like to accept a job in a new place at one time or another. But when it comes to actually making a move, it’s usually the logistical details that give us pause. The key to job searching in a different location is to have a plan.
What is a Policy of Non-Retaliation & How to Create One
Your company probably has many policies in place – anti-discrimination policies, equal opportunity policies, ethics policies, and so on. However, it is important to re-evaluate whether you have a policy that covers every situation. Say for instance one of your employees submit a complaint in good faith to their supervisor. To their surprise, they are met with retaliation, such as demotion, defamation, or even termination.
When to Tell Your Boss You're Job Searching
The Bureau of Labor Statistics has found that individuals, on average, have 12.4 jobs throughout their working life. So regardless of where you are on the career ladder, it’s inevitable that at some point, you’ll begin looking for another job. That said, you might be wondering,
What Questions Can You Not Ask in an Interview?
It can be stressful to interview candidates to fill an open role at your company. Maybe your boss is on you to hire someone who’s absolutely perfect as soon as possible. Maybe you don’t have a ton of experience yet in conducting interviews. Whatever the case, there’s a lot to take under consideration when you’re the one in charge of interviewing. For instance, “What questions can you not ask in an interview?” may very well be running through your mind given its legal ramifications. Knowing exactly which interview questions are off-limits (and which are fine to ask) will boost your confidence as you continue to search for the ideal new hire.
How to Prepare to Be Fired - What You Need to Do
If you’re reading this, let me be the first to tell you how sorry I am. Getting fired feels crappy, disheartening, hurtful, and all the other bad, sad words. But here’s what I want you to do. First, let yourself fumble for a minute. Then, pick your head up — sometimes getting fired is a blessing in disguise. If you think termination is around the corner, we’ll teach you how to prepare to be fired and what to do next so you land somewhere even better.