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Reporting to the Site Operations Manager, the Call Center Supervisor is responsible for the supervision of call center staff. Exhibit customer service skills including call center client processes and procedures.
$50,000 - $60,000 a yearFull-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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The Float/Flex Pool PCT may be asked to work on any unit in the hospital that is in need of a PCT, change departments during a shift or be asked to work as a Patient Safety Attendant based on need whereupon the PCT duties will cease if assigned to sit 1:1 with a patient; and must complete the same required documentation as a PSA. Call will be required for the Float/Flex Pool PCT.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Provide management with regular reporting on sales performance, call history, and upcoming quoting opportunities. Call on contractor customers using management-approved call schedule.
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Purpose : QRM is an inbound Call Center acting as a centralized accident reporting and benefits administration response center, servicing nationally recognized employers, insurance carriers, and third-party administrators while providing excellent customer service.
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Management & Training Corporation and the IAH Detention Center are seeking a Licensed Vocational Nurse, LVN to join our team. Position responsibilities: Under direction of health services administrator, supervising nurse and professional service providers and in accordance with approved treatment protocol, assess condition of and prescribe treatment for detainees reporting to sick call.
$23 an hourFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Experience with the Dynamics AX Call Center module. + Used Jira for task management. + Ability to write SQL and basic understanding of SQL Server and SQL Server Reporting Services.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Qualifications: At least 3 years of experience in Genesys eServices, and over 5 years’ experience in any of the other Genesys suites of products (Framework, eServices, Routing, Reporting, Call Recording, WFM, etc.
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Serve as primary contact to all regulatory oversight agencies for incident reporting, including but not limited to the NYS Justice Center, OPWDD DOH, OASAS, and OMH. Serve as agency lead for all incident reporting activities and conduct day to day operations for the Quality and Incident Management (Q/IM) Department.
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Proficiency in call center software and systems, such as CRM systems, workforce management tools, and reporting platforms. Proven experience (10 or more years) in call center management or a similar leadership role.
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Assist with Call Center Reporting. Mechanics Bank is currently searching for a Lead Care Center Representative (Call Center) to join our team. Call Center experience a plus.
$26.15 an hourFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Services include Military OneSource call center support, web presence support, IT/IA support, return to operations (RTO)/disaster continuity of services support, non-medical counseling support, health and wellness coaching support, financial counseling support, strategic outreach support, and field consultants program support.
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Description of dutiesTracking, reporting and management of MOS program finances in the area of customer invoicing, sub-contractor tracking and reporting, travel, other direct cost spending and materialsOverall responsibility for customer invoice generation, invoice back up, sub-contractor spending and approvals as the majority of work is Unit Price.
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Certifications in call center management or related fields (e.g., CCMP, COPC) are a plus. Prepare regular reports and presentations for senior management on call center performance and initiatives.
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The Director will be responsible for overseeing all aspects of the Outreach Center management, including team leadership, performance optimization, process improvement, and ensuring a high level of member satisfaction.
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Problem Management (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate knowledge of Incident Tracking and Problem Reporting in practical applications of moderate difficulty.
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call center management reporting jobs
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