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Five plus years in Business-to-Business (B2B) products and services, in an outbound sales call center (Cold Calling experience is a must). Prior background working with SalesForce, or other CRM (Customer Relationship Management)/ SFA Applications (NetSuite, SugarCRM, etc.
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The department manages a range of services from design, implementation, administration and support of enterprise-wide voice technologies, development of computer telephony integration applications, voice mail applications, centralized call recording applications, and contact center applications including workforce management tools.
$164,262 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable. Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set.
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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension, Analytics, and Reporting.
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Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre-call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP.
$25.55 - $42.59 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Position includes Internet lead management, inbound and outbound calls, and appointment booking and confirmation. Previous experience in a call center and/or automotive franchise is beneficial but not required.
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Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
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Skills:Payment posting, Collection, Medical collections, Medical, Payment poster, Data entry, Customer service, Medical billing, Call center, medicaid, Collection calls, Revenue cycle, outpatient, Outbound calls, Accounts receivable, Cash postings, Collections customer service, 50 wpm, Medical insurance, Insurance follow up, Icd-10, Medical terminologyExperience Level:Intermediate Level About TEKsystems: We're partners in transformation.
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Executes other duties and projects as assigned including but not limited to, overflow support for other call center initiatives and programs in both an inbound and outbound call center capacity and keeping up-to-date and proficient on new product enhancements and changes via in-house training, seminars, documentation, etc.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Other duties as assigned JOB QUALIFICATIONS Advance knowledge of Credit Union Operations, Regulations, Procedures the Xtension Call Center and Member Reach Processes and demonstrates vested interest in the success of these partners Meet or exceed the requirements and Job Specifications of a Level 1 & 2 Specialist Clear demonstration of leadership within the organization Demonstrate the ability and professionalism to interact with key management staff and clients both on the phone and in person.
$14 - $15 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Client Contact Center Personal Banker will be responsible for making a high volume of outbound calls on a daily basis to cold leads, prospects and existing clients to introduce new products and services, schedule appointments, and generate leads to drive new account growth, deepening existing client relationships, and grow deposits for the Client Contact Center.
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The Call Center Manager – Sales will manage a group of inbound and outbound call center Sales agents who qualify sales leads and set, confirm, and manage sales appointments across multiple campaigns.
$60,000ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Knowledge of inbound/outbound call center processes. Inbound and outbound call management in efforts to satisfy the customer’s queries with the best knowledge & expertise.
Part-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Skills that work well with our company are: sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience, insurance sales, B2B sales, B2C sales, consulting experience, and appointment setter experience.
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If you're a seasoned professional with extensive experience in call center management and virtual sales environments, this is the opportunity you've been waiting for! Proven Leadership experience: in call center management and team leadership with the ability to inspire and motivate teams to achieve exceptional results.
$70,000 a yearFull-timeExpandApply NowActive JobUpdated Today
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