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Customer service representative, call center agent, front desk agent, receptionist, booking specialist, travel agent, sports manager, event planner, or similar office administrator.
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MCI assists companies with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Our paid focus group members come from all backgrounds and industries including remote data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call center representative, etc.
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This is a temporary, remote position contingent on hurricane disaster relief needs. MCI is seeking agents to work as needed in response to disaster relief efforts. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.
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Legitimate Work From Home Data Entry Jobs are going to require that you have skills relevant to the position you are applying for. If you are looking for a part-time remote work from home job, this is a great position for earning a good extra income.
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It is a pivotal role responsible for driving excellence in customer support, contact center operations, collections, call center vendor management, agent training and strategic initiatives.
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The Managing Director of Contact Center is accountable for all teams interacting with borrower/consumer customers within NDS. This is inclusive of Federal loan borrowers, consumer loan borrowers, Business Process Outsourcing (BPO) call center work and first party post default recoveries teams.
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Oversee call center vendor relationships, including onshore, nearshore, and offshore services, to ensure delivery of expected results within budget constraints. Set strategic direction and goals for customer support, collections, and contact center operations in alignment with Nelnet's strategic objectives.
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If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies.
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10 years of experience in customer service management, contact center operations, dialing and diligence management or related roles, with a proven track record of achieving financial targets and SLAs.
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Manage contact center expenses to achieve or exceed net income goals while maintaining operational excellence. Oversee the effective training of all new contact center associates, ensuring they are equipped with the necessary skills and knowledge to deliver exceptional service.
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Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert.
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We have positions available in the Call Center, Probate and Mental Health, Family, Juvenile and the Civil divisions at the Clerk of Courts. Working knowledge of software applications (CCIS, Deltek, Live Agent, Munis, Odyssey, SharePoint, Trakman, Verifone, Q-Flow) used in the performance of this job.
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As a Lead Customer Service Agent (CSA), you represent the Denver Logistics Center (DLC) on-site and will be responsible for assisting the Call Center Supervisor in overseeing CSA’s and managing call center workloads.
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MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
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call center agent jobs
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