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We offer our associates a team environment, great benefits, and ongoing training and support along with a fun work environment This is a call center position where duties include answering inbound calls, setting sales appointments, as well as outbound calls following up on recent showroom visits.
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We are seeking a capable, qualified Senior Programmer/Analyst to support our Application Development team to ensure that the delivery of quality software solutions for our Travel Agent Call Center and Reservation system is meeting business needs.
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Experience with VMware infrastructure (ESXi, vSphere, etc)Experience with Cisco VOIP phone systems (Call Manager, Unity Connection, CCX Call Center Express, Finesse agent)Experience with fiber channel switching and storageProvide excellent customer support to all employees.
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To thrive in this role, you must be comfortable working in a call center environment as part of a structured day. ADP is hiring a Client Service & Product Support Specialist! Our cloud-based Freelance Management System (FMS) allows businesses to organize, manage, and pay their freelance workforce efficiently and compliantly.
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Experience with Support Center software, such as ITSM, HEAT, Remedy, or other similar programs are strong asset. 1+ year of experience as a Customer Service Representative in a Technical Support Center environment.
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The Business Process Analyst also represents the HR Service Center on various Enterprise-wide initiatives, helping to drive operational efficiency and enhanced user experience by ensuring the knowledge management system and complementary applications drive employee and manager self-sufficiency to reduce call volume to the HR Service Center.
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Contact center engagement: active agent call taker in our national phone call queue, active participant in webchat and process web inquiry cases as assigned. - Timely entry of purchase orders into an ERP System (JDE - JD Edwards.
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Vehicle Lending Concierge Sales Representative will interact with customers through phone, chat and email in a call center work environment. The Sales Support Specialist addresses customer inquiries with a positive attitude.
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Provide first-line, world-class, "white-glove", customer service experiences in a call center environment. Job Title: Tech Support Agent. Document all incident details including a thorough description, steps taken to troubleshoot, record type classification, and escalation of issues to Tier 2 and Tier 3 support teams.
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Website: POSITION HIGHLIGHTS: Our Licensed Agent will be responsible for providing a wide variety of support services to promote the company's product portfolio via the telephone and internet to increase company revenue and profit.
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Job DescriptionJob DescriptionTitle: Senior Programmer / Analyst Location: Boston (Hybrid) Rate: DOE Position Summary: We are seeking a capable, qualified Senior Programmer/Analyst to support our Application Development team to ensure that the delivery of quality software solutions for our Travel Agent Call Center and Reservation system is meeting business needs.
Full-timeExpandApply NowActive JobUpdated 70 days ago - UpvoteDownvoteShare Job
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Provide regular and comprehensive analysis of overall contact center performance, tracking, analyzing, and reporting on call center/agent performance using reports from the Workforce Management (WFM) system.
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Inbound Call Center The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring quality and integrity of the call.
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The Medical Support Assistant (MSA) position serves as foundational role as a clinic clerk or a call center agent. Summary The Medical Support Assistant serves in the Business Office of the Veterans Affairs Medical Center at the Williams C. Tallent Outpatient Clinic located in Knoxville, TN. Responsibilities This is an open continuous announcement until September 30, 2024.
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The BDC Agent III is responsible for supporting client inbound and/or outbound call campaigns and meeting and exceeding operations, sales, service, quality, and customer satisfaction performance metrics to help our clients deliver exceptional client/customer experiences.
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