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Wells Fargo is seeking a Branch Manager (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also leading accountability for operational excellence.
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Wells Fargo is seeking an Associate Branch Manager (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. As an Associate Branch Manager, you will also have the opportunity to directly meet customer needs by assisting with transactions, as needed, allowing you to serve as a role model to your team in delivering an exceptional customer experience focused on building relationships.
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Based on business needs and as opportunities arise, the Forward Hire Associate Branch Manager (SAFE) employee will transition to either Associate Branch Manager or Branch Manager (SAFE) within the geography.
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Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to- day Teller scheduling, staffing issues and branch compliance with regulatory, security, and internal audit controls.
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They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
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Successful branch managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth of the business, while also leading accountability for operational excellence.
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Understand federal and state home lending regulations and provide guidance and direction to branch teams to ensure compliance. Mortgage Bank Branch Manager (SAFE) Lead a team of Mortgage Bank Sales Consultants who are officed in physical branch locations.
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Employees are expected to adhere to all rules and regulations applicable to this position, including but not limited to all policies and procedures pertaining to the Bank Secrecy Act. Duties an d R e sponsibil i ties (E sse n tial F u ncti o n s): · Responsible, alongside the Sales Manager, for the achievement of success of the branch through coaching and development, goal allocation and personal contribution.
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There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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Job Segment: Branch Manager, Compliance, Law, Manager, Business Development, Management, Legal, Sales. The Branch Manager is responsible to develop new business with a focus on small business loans and further expand existing business relationships while attracting new money.
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Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch.
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Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course. Manage highly complex branch duties related to mutual funds, real estate secured credit, and other compliance-related issues.
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Support the Branch Manager in onboarding and training of new Tellers to the team. Manage day to day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing of branch operational standards; Provide direction and guidance for branch staff on operational/regulatory procedures.
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Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention. Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
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Responsible for scheduling, supervising and coaching Customer Service Representative (CSR) staff, managing paying, receiving and new account operations, and ensuring branch regulatory compliance.
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