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He initiated a new boutique hotel standard and environment where people could connect, from the heart. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
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Situated on over 2,000 acres, Nemacolin , located in the Laurel Highlands of Southwestern Pennsylvania, features luxurious guestrooms, suites, homes and luxury vacation homes, including the Falling Rock boutique hotel, a recipient of the AAA Five-Diamond and Forbes' Five-Start award.
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Be able to assist guests by maintaining complete knowledge of scheduled daily activities and in-house groups, daily house count, hotel extension numbers, radios carried by hotel personnel, hours of operation of each outlet, features and services provided by the resort.
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Contact via telephone with the other departments such as Reservations, Sales, Housekeeping, Bell Staff, and Valet is crucial to ensure that hotel services are coordinated to provide the best in guest satisfaction.
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Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Handle guest situations as they arise in a calm and professional manner. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests.
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Responsibilities: Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and other guest needsFacilitate making reservations and room changes Coordinate communication and partnership between the front desk and other departments (housekeeping, maintenance, F&B, Sales, etc.
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Ensure that hotel services are coordinated to provide the best in guest and employee satisfaction. Assess whether any guest relocation will be necessary, assist guests with services and requests.
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Manicurist are responsible for providing a great guest experience while providing nail services. Charming restaurants, shops, and Siloam Mountain Park are less than a half-mile away from the boutique hotel.
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Hotel Adeline is a new boutique hotel that infuses eclectic style and energy into Old Town Scottsdale, Arizona. Monitors Guest Services and Night Audit agents’ work for proper accounting procedures.
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Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. Utilize proper procedures when handling guest PPI data.
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The Bell Attendant is also responsible for assisting hotel guests with luggage, including delivery and pick up of guest luggage during arrival and departure. We’re 10,000+ teammates delivering specialized hospitality services to 700+ locations nationwide, ranging from boutique hotels and sprawling luxury resorts to nationally ranked healthcare institutions and commercial parking enterprises.
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The Hotel Zamora, a beautiful boutique hotel located in St. Pete Beach, FL, is seeking an experienced Front Desk Associate. Besides relaxing in the beautifully appointed guest rooms, our guests experience intuitive service in our Rooftop Lounge, Sidewalk Restaurant, Private Dining, and Meeting/Banquet space.
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As we gear up for the highly anticipated Spring 2024 opening of Athens, Georgia's first luxury, boutique hotel, Rivet House, which will have 50 luxurious guest rooms, an upscale Italian restaurant and bar, a coffee bar and retail shop, and a 2800 square foot health and beauty spa.
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Serves as Manager on Duty in absence of the General ManagerEducationHigh school diploma or GED ExperienceThree (3) years previous hotel guest services, front desk, housekeeping or related management experience.
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Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course. Under supervision of the Retail Supervisor and Retail Manager, greet and assist guest in product selection in a courteous manner.
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