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Possess all the skill sets of a junior AV technician, including problem recognition, research, isolation, resolution, and follow-up steps. Provide Voice Over Internet Protocol (VOIP) and Secure VOIP troubleshooting.
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The Senior IT Field Technician will be responsible for: Installing, supporting, and/or maintaining LANs and/or WANs; evaluating and recommending networking product and software upgrades. Knowledge of voice, video, data, and wireless network technologies (e.g., LAN/WAN, Wireless, VoIP, Physical security, Video conferencing.
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Familiarity with designing, programming, and troubleshooting Crestron AV systems, including control interfaces for room automation and integration with collaboration platforms. Comprehensive knowledge of Audio-Visual (AV) system components, including cameras, microphones, speakers, displays and control interfaces.
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Resolving work orders for Network and VOIP issues. At least one certification in SMPTE (Society of Motion Picture Television Engineering)Basic knowledge of video scopes and waveformsHands-on experience with calibrating and configurating video components and hardware.
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At least one certification in SMPTE (Society of Motion Picture Television Engineering) Manage conference room technologies such as audio-visual equipment, video conferencing systems and Surface Hubs.
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3+ years of cable plant experience working with fiber optic, copper, and category cabling. Performing technical analyses of software, hardware and transmission facilities using various diagnostic tools in support of efficient network operations.
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Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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Manage conference room technologies such as audio-visual equipment, video conferencing systems and Surface Hubs. Identifying, diagnosing and resolving technical problems related to network failure/integrity and usage of PC hardware and software.
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Lifting of heavy objects of up to 50 poundsFamiliar with Microsoft Office Suite, including Word, ExcelPreferred Qualifications:BICSI CertificationCCNA or other Networking CertificationExperience with NASAExperience in integration Q-SYS audit systems with collaboration platforms for seamless audio-conferencing experiences.
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Leidos has openings for Senior IT Field Technicians in support of NASAs programs in multiple Facilities. The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary.
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Monitoring data traffic and controls network resource performance to ensure high-quality transmission. BS degree in Information Technology, Computer Science or related field or 10 years of experience in lieu of degree.
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CCNA or other Networking Certification. Experience with NASA. Understanding of network protocols and technologies such as TCP/IP, VLAN, VPN, and routing protocols. 3+ years’ experience configuring switches, routers, network appliances, WAN acceleration devices.
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Hands-on experience with calibrating and configurating video components and hardware. Experience in integration Q-SYS audit systems with collaboration platforms for seamless audio-conferencing experiences.
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3+ years' experience troubleshooting complex routing and switching issues. Ability to identify different colors and telecom color codes. Ability to work flexible hours, i.e., weekends or late afternoons and evenings.
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Identifying, diagnosing and resolving technical problems related to network failure/integrity and usage of PC hardware and software. Installing, supporting, and/or maintaining LANs and/or WANs; evaluating and recommending networking product and software upgrades.
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