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Order/load and create instant debit cards, file debit card disputes and balance ATM. Exception Item Processing - POD (Teller Transactions) Inclearings, ACH, ATM. Exception Item Processing - POD (Teller Transactions) Inclearings, ACH, ATM.
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Forward completed Automatic Clearing House (ACH) and ATM items, debit and credit card disputes, and process stop payment requests (not involving fraud) Understand and follow BMI FCU policies and procedures complying with federal regulations including, but not limited to: Bank Secrecy Act; Anti Money Laundering regulations; USA Patriot Act; Office of Foreign Asset Control; Regulation CC; and Right to Financial Privacy Act.
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Responsible for advanced branch operations tasks such as, but not limited to, client service requests, vault, ATM duties, cash items, debit/credit card disputes, instant issue debit cards and wire transfers.
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Performs work related to Electronic Banking Products which includes: Automated Clearing House (ACH), Debit Card, Consumer and Business Online Banking, Positive Pay, Automated Teller Machine (ATM), Person to Person (P2P), and Remote Deposit Capture (RDC) products.
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Process chargeback's, ACH items, Wire Transfers, ACH and ATM Disputes. Deposit Operations Specialist / Full Time. Process chargeback's, ACH items, Wire Transfers, ACH and ATM Disputes. Manage debit card duties including maintenance, fraud, limit changes, and instant issue.
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This includes but is not limited to the following dispute types: ACH, ATM deposit, Debit Card, Credit Card and Check. Submit documentation to MasterCard for merchant disputes and outsourced fraud investigations.
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Research and resolve with appropriate Card Operations staff, all outstanding GL exception items for ATM disputes, ATM deposits, cash recon, withdrawal and ATM drawer cash and other related daily out of balance conditions.
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Debit card, Credit card and ATM transaction balancing along with dispute processing. Process ACH exceptions, returns along with ACH disputes. Deposit Operations Specialist. Located in our Mandan branch, this position delivers high-quality customer service by providing deposit operations support to all 16 branches and customers in North Dakota and Wisconsin.
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Activity Reporting, Reg. CC, Reg. E, Patriot Act, Wires, ACH, EFT Claims, and Debit/ATM card transaction disputes. Capable of self-direction, independent judgment and handling multiple priorities.
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Aids cardholders in resolving disputes and fraud cases, adhering to the rules and regulations set forth by the Federal Reserve Bank. Understanding of Visa rules and regulations related to debit card transaction disputes.
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Properly fills out Fraud & Non-Fraud Debit Card Disputes and ATM Disputes. Knows and understands Regulations: D, DD, E, CC, OFAC, Privacy, CIP, and BSA. Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.
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Assist members with the following services as needed: Handle account inquiries and refer new accounts to the financial center most convenient to the member/potential member; perform general account maintenance; refer potential SEG’s for follow up with marketing; block and reorder debit and ATM cards; order drafts through Harland’s internet site; change addresses, phone numbers, and e-mail address when requested; complete member disputes when applicable.
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Knowledge of payment network dispute guidelines such as ACH, ATM or debit card transactions. Communicate, in a professional manner, with customers, merchants, financial institutions, and other personnel to resolve customer disputes.
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Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.
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Effectively manage disputes on multiples payment networks in multiple case management systems. 2-3 years related customer service, disputes or fraud experience. Review, research and resolve customer disputes by gathering appropriate information from the customer while using third party systems to substantiate dispute validity.
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