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You will work in a large, passionate and professional Product Development team (both in the Netherlands and international) and you will work closely with your Category Director, Category Manager(s) colleagues and you will be supported by a Category Assistant.
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What the job does: The Retail Operations & Maintenance Assistant Manager is a key role within the Retail team, reporting into the Regional Sales and Operations Manager working closely alongside the Retail team, Project Management team, EMEA Store Design & Visual Merchandising team, Supply chain & our external vendor partners.
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Reporting directly to the Retail Buying Manager, you'll primarily be responsible for buying product in line with our merchandising and sales plans. Collaborate with our Buying team and Marketing department for promotion of product through all Chalet channels - retail, eComm, and landscape sales.
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The Retail Sales Lead will act as shift supervisor to lead by example and direct daily activities of Hospitality Sales Associates in partnership with the Assistant Hospitality Sales Manager.
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Accountable and Reports to District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Lead Store Accounting Coordinator. Counts the safe, gift cards, gathers Western Union and other utility reports and verifies with prior day sales with their computer software.
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Provides prompt, efficient and friendly customer service Responsible for store accounting which includes posting sales, scans checks for back office conversion, cash accountability (completes deposit and balances system), accounts/expense payable, accounts receivable, and some inventory procedures.
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The ASM supports the Shop Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.
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The Gift Shop Assistant also provides optimal customer service to all staff, patients and visitors; demonstrates efficient use of cash register, processing credit card transactions and reconciles daily receipts; utilizes helpful sales techniques that exceed customer expectations and monitors and maintains inventory and shop displays as requested by the buyers and manager.
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As Assistant Manager, you bring Lush's Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.
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We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.
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Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.
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Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication.
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Has access to confidential information including wages, sales, safe code, and money. Distributes sales and prints sales ledger. At Hy-Vee our people are our strength. Reconciles FTD/Teleflora items monthly, and posts to ledger.
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Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results. Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
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Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals. Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
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