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Keywords: customer service, call center, front desk, customer care associate, pre-access rep, patient registration, scheduling, front office. Three (3) years of Cleveland Clinic Epic experience or has completed the CC Epic scheduling and Registration and Appointment Center Scheduling Training.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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EXPERIENCE: Possess excellent interpersonal communication skills demonstrated through strong customer service experience (preferred 2 years minimum, retail, daycare, call center, customer service, etc.
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KEY SUCCESS FACTORSExperience in a call center, customer service and/or healthcare setting preferred. Knowledge of call center telephony and technology preferred. Accurately schedules prepare and communicate appointment details and necessary financial information to facilitate timely arrival, appointment preparedness, preparation testing, and optimal reimbursement, in accordance with the system and operating guidelines.
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The care center is connected to a Mayo Clinic and hospital, so residents don't have to leave the building for a clinic appointment or emergency care if needed. At any given time, as many as 90 people call the care center their home for their long-term and transitional care needs.
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High School Diploma or GED required; Certified Medical Assistant preferred; strong customer service skills and ability to type 45 words a minute are required; 2-3 years of call center, eCW, specialty clinic, and/or gastroenterology experience preferred; staff member must be computer literate, able to operate healthcare systems and multiple Microsoft Office applications; bilingual skills are strongly preferred, but not required.
Full-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Additionally, responsible for obtaining accurate documentation of patient information, physician scheduling, endoscopy center scheduling, requests received via the Patient Portal, and for responding, resolving and/or escalating as required, to all patient related issues.
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Evaluates patients in the emergency department and via the transfer call center for questions of appropriate admission or triage of neurosurgical trauma patients. Qualified for an appointment on the faculty of the University of Hawaii John A. Burns School of Medicine.
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Due to an Academic Affiliation with The University of Toledo Medical Center, the successful candidate will also have the opportunity to instruct Pathology Residents who rotate within our lab, these teaching positions include an official Associate Clinical Professor appointment.
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Proven experience in inside sales or inbound/outbound call center environments. Keep our scheduling tools updated and our Call Center team in sync. If you're a master multitasker with a knack for organization and a passion for providing top-notch customer experiences, then we want YOU to be our Appointment Generator.
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As a Business Development Center (BDC) Appointment Coordinator, you will promptly, professionally and courteously assist our customers in a call center environment communicating with customers via text, e-mail, or social media as assigned.
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Canvasser - outside - inside - call center - entry level - automotive sales - luxury car - used car - medical - dental - pharmaceutical - solar - industry - brewery - agriculture - vacation - travel - insurance - mortgage servicing - mortgage processing - real estate - retail - customer service - dealerships - collections - startups - creative marketing - SDR - canvass - sales - construction - marketing - food service - canvassing- outdoor sales - appointment setter.
$1,500 - $3,000 a monthFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Position Summary: The Call Center Representative is the liaison between Certified Dermatology and its current and potential customers/patients. Ability to handle a “call center” environment: work quickly and multi-task.
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Prior Call Center, Appointment Scheduling, Sales, or Customer Service experience. We are currently hiring exceptional Retail Rehash Associates to be part of our growing Retail Rehash Team. Momentum Solar's amazing Retail Rehash team will reach out to all Homeowners we had engaged at our Retail locations and confirm (rehash) the appointment that had been placed on the calendar.
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PRIMARY FUNCTIONS: Under the supervision of the Patient Access Manager in conjunction with the Call Center Lead, receive calls from patients and help them with their appointment needs.
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The Communications Dispatcher I, utilized in the communication center of the County of Fresno Sheriff-Coroner-Public Administrator's Office, is primarily oriented to receiving and responding to emergency calls by telephone or radio; keying data such as name, address and nature of the emergency into a computer; dispatching law enforcement personnel; referring call or caller according to policy and procedure; and monitoring the location and activity of field units at all times.
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