Advanced Search
Title
Company
Description

Location:

Start New Search:

on camera
work from home customer service
self employed
mbs
tax associate
roadside assistance
amd
email support
recent college graduate
tax preparer
stay at home
router
computer operations
working from home
set your own hours
intel
disney
audio visual
college student
firewall

Work From Home - Tax Associate

Share Job
Suggest Revision
IntuitHinesville, GA
Full-timeWork from home
  • Do you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year?
  • If you're a tax professional, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.
  • You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.
  • What you'll bring
  • Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.
  • Prior tax preparation experience in a tax practice or retail setting required.
  • College degree a plus.
  • The ideal candidate will have a background in business, finance, accounting, or tax
  • Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules
  • Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA
  • Strong customer service skills with ability to empathize and instill confidence
  • Ability to work within a team to assist in preparation of accurate tax returns in a timely manner
  • Strong Research skills and the ability to quickly use online resources to find answers
  • Critical thinking and problem solving
  • Persistence and determination
  • Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on camera
  • Bilingual (English/Spanish) communication skills (written & spoken) a plus
  • For internal use: tst assoc
  • How you will lead
  • This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns
  • Compiling/preparing tax returns for TurboTax Customers
  • Gathering/organizing and accurately entering customer data in the federal and state tax returns for review
  • Communicate directly with the customer as needed
  • Coordinate customer meetings and follow-up
  • Communicate updates to credentialed tax experts on assigned customers
  • Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations
  • Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries
  • Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy
  • Accurate and complete customer data entered in tax returns for credentialed tax expert review
  • High quality customer interactions and experiences
  • Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions
  • Proficient with technology and solid knowledge of computer operations and software.
  • Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer
  • Document customer interactions
  • Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes
  • If you are a Colorado resident, visit intuit.com/careers/colorado -job-postings-information/

Similar jobs:

Active
  • All Jobs
  • Active
Tax Preparer I Store Operations
Jackson Hewitt Recruiting TeamHinesville, GA
What you'll do here:As a Tax Associate (Entry Level Tax Preparer), you will be responsible for providing guidance, explaining, preparing, and completing accurately tax-related forms for clients, including multiyear, multistate, year-end tax forms and provide clients with IRS audit support.
$13 an hour
Customer Service Representatives to Work from Home - Come join us
ECS Virtual Support, LLCHinesville, GA
Examples of positions may include: helping customers make travel arrangements for a cruise, coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting families with Disney reservations, to name a few.
Remote
Work from Home Customer Service - Phone & Email Support
Omni InteractionsFort Stewart, GA
As a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations.
Full-timeWork from home
MAKE CUSTOMERS HAPPY - Provide Customer Support as a Virtual Support Representative (Work from Home
HiringLogistics.comHinesville, GA
Examples of positions may include: helping customers make travel arrangements for a cruise, coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting families with Disney reservations, to name a few.
Full-timeWork from home
Retail Store Associate
CVSHinesville, GA
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nations premier health innovation company.
Full-time
Work from Home Bookkeeping
FlexjobsHinesville, GA
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings.
Work from home
Retail Store Associate
CVS HealthHinesville, GA
Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
Full-time
Product Reviewer - Part Time, Work from Home
SwagbucksHinesville, GA
You qualify if: 18+ years old You have a computer orsmartphone Internet accessCan take part in least 2 surveys per week We pay cash, paypal, and or giftcards for yourtime.
Part-timeWork from home
Marketing Remote Work from Home
FlexJobsHinesville, GA
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings.
Full-timeRemote
Part Time Work - Customer Sales - Work from Home
Vector MarketingHinesville, GA
Who would do well: People who have done well with us in the past have had experience in admin, retail, fast food, cashier, administrative assistant, receptionist, office work, server, landscaping, and in just about any field you can imagine.
Part-timeRemote
FT Center Store (Grocery) Associate - Food Lion
Delhaize AmericaHinesville, GA
Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
Full-time
Bilingual Spanish Work At Home Customer Experience Representative
DISHHinesville, GA
Stable Cable, DSL, or Fiber ISP internet connection with minimum 25 Mbps download and 2 Mbps upload speed with 99% uptime and no bandwidth or data caps
Full-timeWork from home
Stocker / Backroom Associate
Big LotsHinesville, GA
As a Stocker/Backroom Associate, you'll: Participate in the freight flow process including truck unloading, stocking, merchandise presentation and recovery; Participate in furniture department operations including carry-outs and display assembly; Maintain appearance of the store's interior and exterior; Perform daily front-end maintenance including check stand cleanliness, replenishment of merchandise and supplies and floor safety.
Customer Service Associate
Lowe's Companies, Inc.Hinesville, GA
At Lowe's, we've always been more than just a hardware store.
Full-time
Work at Home Account Executive - Retention
StatistaAllenhurst, GA
As a Work-at-Home (WAH) employee, you will have additional responsibilities concerning your home environment and the requirements regarding the capabilities of your computer and mobile device.
Work from home