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Warehouse Associate

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Sears Hometown & OutletGermantown, WI
Full-time
  • The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery.
  • This role ensures the proper evaluation and shipping of merchandise and managing inventory flow.
  • The Warehouse Associate is also responsible for the Product Repair process which includes checking in and creating service orders for customers dropping of merchandise to be repaired.
  • The Warehouse Associate is also responsible to unload trailers (Receiving).
  • Individual contributor within a designated unit.
  • Fills order requests, stage merchandise and load for timely shipments (Shipping).
  • Evaluates products and moves to designated zones for processing (Receiving)
  • Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor
  • Audits and maintains accuracy of HFM (Hold for Merchandise) staging area
  • Responsible for the deluxing and assembling merchandise
  • Assists customers with product repair drop offs including creating Service Orders
  • Assembles and disassembles fixtures for seasonal flexes or floor plan changes
  • Processes receipts and ensures inventories are controlled, monitored and logged
  • Creates required documentation to log all shipments and deliveries to customers
  • Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
  • Reports and responds to Store Management about unsafe and/or unethical conditions
  • Develops "team" environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards
  • Protects Company assets by following company policies and direction for customer pick-up procedures
  • Performs daily housekeeping, including cleaning and straightening, etc.
  • Miscellaneous duties as required, including as extra sales help as needed once cross trained
  • Moves merchandise between dock, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor in a timely manner
  • Maintains safe/clean receiving area
  • Assists customers by delivering items to their car, assisting them in loading and securing of merchandise
  • Must be able to lift and move at least seventy (70) pounds in weight to maintain flow and replenishment of merchandise.

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