Suncoast Veterinary Emergency  &  Specialty Center

Hours: Part Time - Night Shift (no overnights) Our staff is very aligned with one another as a team and are committed to providing the highest quality of care to our patients and their families.. They must also be able to communicate effectively with clients and coworkers, be exceptional at customer service, show empathy and compassion for our clients and patients, have excellent phone skills and be able to efficiently multitask.. Our pay is beyond competitive and we have an outstanding benefits package, including health insurance, 401k, employee pet healthcare discounts, uniforms, double time pay for working holidays, night and weekend shift pay differential and more!. The Client Services Specialist greets clients, checks in their beloved pets, and makes an initial assessment of the immediacy of the situation.. They maintain a clean and organized front desk, lobby and patient exam rooms.

client care specialist

Description Suncoast Veterinary Emergency & Specialty Center, located in Sarasota, Florida is expanding the Client Services Team to better serve our clients and patients! Hours: Part Time - Night Shift (no overnights) Our staff is very aligned with one another as a team and are committed to providing the highest quality of care to our patients and their families. Highly motivated candidates who are able to multitask and maintain a steady work pace are desired. Our ideal team members will work quickly and efficiently, with outstanding communication skills. Someone who has a strong work ethic, drive and good follow-through will be the perfect addition to our customer centered Client Services team. Applicants must be able to work varied shift hours, including nights, weekends and holidays. Candidates ideally should have front desk experience in the veterinary field. They must also be able to communicate effectively with clients and coworkers, be exceptional at customer service, show empathy and compassion for our clients and patients, have excellent phone skills and be able to efficiently multitask. Proficiency with AVImark Veterinary Software is highly desired! Our pay is beyond competitive and we have an outstanding benefits package, including health insurance, 401k, employee pet healthcare discounts, uniforms, double time pay for working holidays, night and weekend shift pay differential and more! Required qualifications: A professional manner and appearance are essential High school diploma or GED Two (2) years of experience working in customer service Ability to work nights, weekends and some holidays if needed Preferred qualifications: 1 year or more of experience working in veterinary customer service Associates Degree or higher, or equivalent work experience Veterinary practice software proficiency in AVImark This position requires excellent customer services skills and the ability to remain calm and focused in emergency situations. The Client Services Specialist greets clients, checks in their beloved pets, and makes an initial assessment of the immediacy of the situation. They must maintain a professional and compassionate demeanor at all times. The Client Services Specialist serves as point of contact between the medical staff and the client. They efficiently and accurately enter patient and client information, and process client deposits and payments. They maintain a clean and organized front desk, lobby and patient exam rooms. Most importantly, they provide compassionate understanding and support to our clients. Job Types: Part-time, may eventually lead to Full-Time Salary: $15.00-$19.00 per hour, plus shift differential for night shifts Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: 10 hour shift 8 hour shift Weekend availability Supplemental pay types: Bonus pay Experience: Veterinary experience: 1 year (Preferred) Customer service: 1 year (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

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