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Triage Specialist
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$23.48 an hour
- The Triage Specialist will work to coordinate appropriate discharge plans for guests who are reentering the community from incarceration with a clear focus on upstream services which avoid unnecessary reliance on emergency shelter.
- The Triage Specialist will work within a best practice framework of Harm Reduction, Motivational Interviewing and Trauma-Informed Care and, whenever possible, will provide support toward family reunification and mitigating barriers to securing alternative options for safe housing.
- If diversion is not possible or appropriate, the Triage Specialist will initiate a full guest intake, frame the guest understands of a limited stay in emergency shelter, and establishes the foundation for the guest’s work towards a more permanent housing solution – this will include triage housing placement within the first 30 days of Shelter.
- The Triage Specialist will provide exceptional customer service both internally and externally and will work in partnership with case management teams to provide integrated service delivery which furthers our mission to eliminate homelessness.
- The Triage Specialist will work under tight timeframes for accurately entering guest information into Pine Street Inn’s approved Homeless Management Information System (HMIS).
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