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Territory Manager

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Aramark Uniform ServicesDecatur, AL
  • Overview:The Territory Manager has responsibility of an assigned service territory with direct supervision of route representatives.
  • Responsible for Territory service results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Aramark direct sales, customer satisfaction, route sales and credits.
  • Responsibilities/Essential Functions:Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territoryReports directly to a Service Manager or where a Sr. Territory Manager is present, will report to the Sr. Territory Manager.
  • Delivers and participates in training to ensure customer retention and service goals are metDaily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution.
  • Strong interpersonal, analytical, communication, and customer service skills.
  • Considerable negotiation skills.
  • Computer proficiency, including working knowledge of MS Office software.
  • Exposure to sales function preferred.
  • Considerable skills in management, human relations, and communication.
  • Working Environment/Safety Requirements:Majority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territory.
  • Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc
  • Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions.
  • Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance.
  • Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance.
  • Experience/Qualifications:High school diploma or equivalent; Bachelor's degree in related field preferred or equivalent experience.
  • Two years of service and route-based industry experience, with proven track record for growing customer accountsPrevious profit and loss accountability and/or contract-managed service experience preferredSignificant customer interface and service experienceProduction planning, maintenance, or warehouse operations experience preferred.
  • License Requirements/Certifications:Driver's licenseAutomobile insurance on personal vehicleSuccessful completion of criminal background, motor vehicle record, and drug screen checks.
  • Open to relocation for advancement opportunities.
  • Decatur, ALEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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