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Temp to Perm - Referral Office Liaison - Contact Center - MINIMUM 1 YEAR CALL CENTER EXPERIENCE - NO EXCEPTIONS - PLEASE DO NOT SUBMIT ANYONE with LESS than 1 YEAR EXPERIENCE
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Temporary
- Summary of Responsibilities: Telephonically enrolls, registers, and schedules appointments for primary care patients into The MetroHealth System (MHS).
- Provides general telephone-based support to MyChart users.
- Obtains feedback for providers and sends patient requests to clinics throughout MHS. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.
- One year of experience with any of the following: call center support, patient registration, scheduling, assisting health care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment.
- In lieu of experience, an Associate’s degree in a healthcare or business-related field will be considered.
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