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Telesales Manager Inbound

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At & TRichardson, TX
  • Get ready to close the deal on some amazing possibilities.
  • On our Call Center team, you’ll learn all about our customers’ wants, needs and interests before connecting them to products and solutions that make it all possible.
  • Full-Time: may include nights & weekends 10+/hour based on experience and education What makes a successful Customer Service Representative at AT&T?
  • Check out the traits we’re looking for to see if you have what it takes.
  • Compassionate 7 Good Listener 9 Helpful 10 Quick-thinking 9 Self-starter 8 Influence 10 10 Develops and implements telemarketing program to generate the sales of wireless products, services.
  • Supervises team of Telesales Consultants.
  • Provides direction and guidance to less experienced team members.
  • Recognizes and recommends areas needing improvement.
  • Handles escalated and unresolved calls from less experienced representatives.
  • Interfaces with other internal sales and marketing groups to coordinate programs and adhere to distribution channel requirements.
  • job really like?
  • Here’s a step-by-step look at the Call Center hiring process.
  • The process will take approximately 4 to 6 weeks, depending on location.
  • Be sure to check your email regularly and complete each step within the timeframe given.
  • You’ll need to complete and pass each assessment before moving on to the next step.
  • If you don’t pass on your first attempt, you’ll be eligible to retake your assessments after 6 months.
  • There's a chance your interview will be done remotely, so make sure you can connect on your end – and always remember to dress professionally.
  • Watch to see what the job's really like Complete online application Complete the assessments Phone interview In-person interview Conditional job offer Drug screening and background check Congratulations and welcome to AT&T!
  • That's why we’re providing you with the information you need to prepare for the entire application process.
  • In particular, your first assessment will look for traditional employment characteristics to see how you work best.
  • Your second assessment is more like an interactive game – testing your decision making and memory skills.
  • And if the role you’re applying for is bilingual, there'll be one last language assessment over the phone to help us confirm you’re fluent in the needed language.
  • When you’re getting ready, it’s a good idea to find a quiet place, get in the zone and answer as honestly as possible.
  • And to prevent any errors from happening, make sure you are doing so on a computer and not a mobile device.
  • To get a better idea of what will be involved, check out our AT&T offers competitive pay and benefits, as well as other exciting rewards.
  • Enjoy immediate access to discounts on a wide range of items – from AT&T branded products and services to tickets for sports and entertainment events.
  • Play as hard as you work!
  • On top of paid holidays, AT&T offers Paid Time Off (PTO) to eligible employees for leisure and to handle personal activities.
  • PTO includes bereavement and jury/court duty.
  • Rock your job with the support of innovative learning and development initiatives.
  • Keep learning - tuition assistance is available for eligible employees to help cover education costs that have been approved by the company.
  • AT&T employees can plan for the future by enrolling in our AT&T Retirement Savings Plan (ARSP).
  • Get covered with our excellent insurance options - for you and your family.
  • Calm, fun environment.
  • You'll always get help when you need it.
  • Constantly being told how awesome and being coached.
  • Always room to move up.
  • Salary, benefits, hours.
  • Love it so far We work hard and play even harder.
  • Because with everything we do, #LifeAtATT is always an adventure.
  • In 2015, we saved $119 million in annualized energy – and that’s only the start of how we’re in the business of doing good.
  • We’re working to make a difference in our communities – like our $250 million commitment to education through AT&T Aspire.
  • With 115,000+ employees in our employee networks, we celebrate the amazing things our differences bring to the table.
  • We’re on a mission to hire the best talent – a big mission.
  • We’re committed to hiring 20,000 veterans by 2020.
  • Whether it’s in AT&T Labs, the AT&T Foundry or our Mobile App Hackathons, we’re unleashing talent and turning big ideas into big possibilities.
  • With mentors to guide your way and lots of training opportunities, there’s no limit to how much you can grow or where your career can go.
  • All rights reserved.
  • AT&T, AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
  • Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated.
  • We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
  • We support and obey laws that prohibit discrimination everywhere we do business.
  • AT&T fully considers all qualified applicants including those with a criminal history.
  • to learn more or request an application accommodation.

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