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Technical Support Specialist - Level 2
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- Technical Support Specialist - Level 2
- with a strong support background to help us maximize customer success and positive experience with our novel digital microfluidics platform.
- Relay voice of customer and market trends back to the Miroculus development and product marketing teams.
- Record and track inquiries and feature requests in the Miroculus customer relationship management (CRM) system.
- Familiarity with library preparation for next generation sequencing
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