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Technical Support Engineer, Hardware
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- The Technical Support Engineer applies sound electrical and controls experience and builds upon your capacity to support our hotline team based upon the needs of our clients within North America, Mexico, and Central America regions.
- Additionally, the Technical Support Engineer is responsible for the coordination and execution of hotline services to support our expanding and legacy customer base.
- The focus of this position will be on the development of this group in terms of process, organization, training, reporting and coordination with our European hotline groups.
- This position offers the opportunity for substantial career development and will work with the full range of technical resources including Mechanical Engineering, Software Developers, Electrical Engineering, Project Management as well as Customer Support personnel.
- Access and troubleshooting of electro-mechanical components and systems, including PLC and PC communications
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