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Jamul CasinoJamul, CA
  • Jamul Casino is looking for a FUN, friendly and positive leader to join our Table Games department!
  • Team Member Discounts
  • Provide friendly, fast, and helpful guest service to all guests and team members.
  • Responsible for providing guidance and daily supervision to staff in the department.
  • Supports and administers operational goals and monitors achievements of performance and profit objectives.
  • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
  • Responsible for supporting compliance to departmental budgets.
  • Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with department and company standards and programs.
  • Ensures guest service standards are followed by all team members and addresses issues as they arise.
  • Ensures efficient operations table games protection during assigned shift.
  • Monitors chips and cash transactions between dealers and guests and ensures that proper payout amounts are paid to guests, in accordance with established procedures.
  • Accounts for chips on assigned games.
  • This includes making fills and credits as needed.
  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
  • Maintains strict confidentiality in all departmental and company matters.
  • This job may or may not have supervisory responsibilities.
  • Manages work procedures and expedites workflow.
  • Provides coaching and counseling to team members
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Must be at least 21 years of age.
  • High school diploma or GED required; six months to one year experience in Table Games or equivalent combination of education and experience.
  • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
  • Excellent skills in both written and oral communication.
  • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Table Games operating systems.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Ability to earn and maintain TiPS certification.
  • Associated topics: cage, card, cash, casino shift manager, gaming supervisor, gaming table supervisor, manager casino, shift, shift manager, slot

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