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Support Specialist

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HCAEdina, MN
  • SHIFT: Work From Home
  • Do you have a passion for healthcare and helping others?
  • Do you enjoy working in a fast-paced, patient-centered environment?
  • Jump-start your career at Parallon.
  • We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities.
  • Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment.
  • We would love to talk to you about this fantastic opportunity!
  • You contribute to our success.
  • Every role has an impact on our patients' lives and you have the opportunity to make a difference.
  • We are looking for a dedicated professional like you to be a part of our team.
  • Join us in our efforts to better our community!
  • As a Support Specialist, you will support Customer Service Representatives with patient account research and records coordination.
  • Track daily work results and monitor workload to ensure that operations needs are supported.
  • Assist in performing daily tasks to support the staff and managers.
  • Cancel and return accounts submitted by local municipalities if applicable.
  • Cancel and properly close bankruptcy accounts as submitted by various clients.
  • Maintain and track Better Business Bureau and Attorney General complaints, as well as, consumer generated correspondence and disputes
  • Compile and submit client checks on a daily basis.
  • Enter collector credit card payments via
  • Perform required duties to obtain and submit insurance results for clients.
  • Obtain and submit insurance related claims for our various bad debt clients.
  • Analyze and resolve reject reports for clients.
  • Produce reports for overpayments to be reported to payment processing and prepare and complete adjustment reports to be submitted to clients on a monthly basis for bad debt and early out.
  • Analyze and dispatch non-activated reports for bad debt and early out departments.
  • High School or GED preferred.
  • Minimum one year related experience required, preferably in healthcare.
  • Experience working with spreadsheet software and word processing software.
  • Parallon is an industry leader in revenue cycle services.
  • We partner with over 650 hospitals and 2,400 physician practices nation-wide.
  • Our parent company, HCA Healthcare has been consistently named a World's Most Ethical Company by Ethisphere and is ranked in the Fortune 100.
  • We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
  • Be a part of an organization that invests in you.
  • We are actively reviewing applications.
  • Highly qualified candidates will be promptly contacted by our hiring managers for interviews.
  • Submit your application and help us raise the bar in patient care!
  • We are an equal opportunity employer and value diversity at our company.
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously.
  • During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.)
  • from you via email.
  • The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.
  • For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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