Upvote
Downvote
Support Center (Service Desk) Manager
Share Job
- Suggest Revision
- Support Center (Service Desk) Manager Employment Type: Full Time, Mid-level Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency.
- Qualifications: - Experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science.
- Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award.
- Demonstrated experience obtaining Government management buy-in for improving the service desk by demonstrating greater Return on Investment.
- Demonstrated experience building and retaining a qualified service desk team through innovative hiring and training and development techniques.
Active Job
Updated TodaySimilar Job
Relevance
Active