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Sr Operations Admin

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FedExOlive Branch, MS
  • Auto req ID: 355998BR
  • Position Type: Part time
  • Employee Type: Non-Exempt
  • Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service.
  • Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time.
  • Serves as a customer's first line of contact for a variety of issues.
  • Inspects and handles hazardous material damages as per policy.
  • Enters settlement adjustments as directed by manager •Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files.
  • Verifies timely log entry into system •Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues •Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review •Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
  • High School Diploma or GED required
  • Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred
  • Required Skills, Abilities and / or Licensure
  • Address: 8505 Nail Road
  • City: Olive Branch
  • Zip Code: 38654
  • FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce
  • Search Engine Description: Administrative
  • Warehouse & Distribution

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