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Sr IT Support Engineer (Hybrid)
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- 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk.
- The Senior IT Support Engineer is responsible for ensuring the smooth day-to-day operation of technology applications and equipment, with a focus on resolving escalated tickets and completing project work.
- Experience supporting Windows and Mac Operating Systems and Applications, including configuration and management of Windows desktop environments, Virtual Machines (VMs), Terminal Servers, Active Directory (AD), Domain Name System (DNS), and Group Policy.
- Familiarity with MSP software such as JAMF, Kaseya, Solarwinds, and BigFix.
- Strong interpersonal skills for effective teamwork and collaboration with multiple teams, including Systems Operations, Information Security (Infosec), and Networking.
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