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Specialist - Customer Service
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- Utilize the Casino Marketing System (CMS) to deliver personalized service to Players Club members.
- Handle all aspects of Casino amenities when it comes to the bus program run by Hotel Sales.
- Maintain full knowledge and operation of the Casino football promotion.
- Act as a point of contact for patrons to reach their Casino Host when on property.
- Maintain positive relations with patrons whom are not Casino Host coded to ensure a continued positive experience.
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