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Sommelier - Michael's Genuine Food & Drink

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The Genuine Hospitality GroupCleveland, OH
  • James Beard Winning Chef/Owner Michael Schwartz, great benefits, and opportunity for growth!”
  • James Beard Award-winning chef/restaurateur Michael Schwartz is thrilled to announce he will open a Michael's Genuine Food & Drink in Cleveland at The Van Aken District of Shaker Heights in April 2019!
  • With delegated authority, reporting to the General Manager, Beverage Manager, and the Restaurant Manager, the Sommelier is responsible for
  • Essential Function: Responsible for promoting and maximizing wine sales.
  • Works with the Beverage Manager when promoting wine sales.
  • Follows and ensures that the company beverage standards of service are being adhered.
  • Helps to ensure that all wine stocks in the bars and in lockers or pantries are used, stored and accounted for following company policies and guidelines.
  • Provides prompt, attentive and courteous service to every guest.
  • Strives to always up-sell to better quality premium and super-premium products.
  • Places wine orders in coordination with wine director.
  • Receives product and stocks in proper location.
  • Responsible for completing and maintaining monthly wine inventory Bi weekly glassware inventory Handles updating monthly perpetual Responsible for coding invoices.
  • Maintains wine menus and ensures they are free of typos and has minimal out of stock wines.
  • Including but not limited to special events, off site events, large party menus and pairings.
  • Recommends and suggests beverages when guests ask for assistance in selecting them.
  • Maintains an attentive and proactive approach when it comes to offer a second round and ascertaining satisfaction with the product already served.
  • Ensures that all beverages are served at the correct temperatures.
  • Communicates any problems, challenges, complaints or service difficulties, in a timely manner, to the manager on duty or wine director Ensures that the beverage promotions are followed and in place in the assigned workstation.
  • Responsible for the proper use and maintenance of all associated equipment.
  • Ensures that company policy in regards to drinking age is followed and that the service of alcoholic beverages to obviously intoxicated guests is stopped and referred to the Manager on duty immediately.
  • Follows company guidelines regarding uniforms and personal hygiene.
  • Supplements the glassware polishing of the Porter
  • Competencies: Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.
  • Completes tasks on time or notifies appropriate person with an alternate plan.
  • Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Education and/or Experience: At least two years of working experience as a Sommelier in a fast pace environment with working experience with an extensive wine program or five (+) years of restaurant experience with two years in management and Court of Sommelier Introductory Certification.
  • Strong knowledge of wine service procedures.
  • Physical Ability Be able to reach, bend, stoop and frequently lift up to 50 pounds.
  • Be able to work in a standing position for long periods of time (up to 10 hours).
  • Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • About Michael Schwartz & The Genuine Hospitality Group
  • The Philadelphia-born owner of The Genuine Hospitality Group (TGHG), James Beard Award-winning Chef, and cookbook author, Michael Schwartz is the face of the South Florida restaurant industry and a nationally recognized celebrity chef.
  • Locals and tourists alike have come to embrace and crave his sincere and thoughtful approach to the entire dining experience and seriously good food.
  • At the root of this philosophy and a lens for growth is flagship Michael's Genuine Food & Drink in the Miami Design District, setting the bar in Miami for 10 years with its laid back bistro atmosphere, emphasis on sourcing fresh, seasonal ingredients, and lively bar scene and courtyard.
  • Michael has since successfully developed complementary fine dining concepts including honest Italian at Filia by Michael Schwartz at SLS Brickell in Downtown Miami (October 2016), the quintessential Miami restaurant with waterfront dining at Amara at Paraiso at Paraiso Bay in Edgewater (November 2017) and the ultimate neighborhood restaurant in Coconut Grove at Park Grove (2018).
  • Harry's Pizzeria is the group's American pizzeria, challenging pizza traditions with a thoughtful passion for genuinely better pizza and meals to gather around it.
  • Named one of Food & Wine magazine's 25 Best Pizzerias in the U.S., the group's casual concept is charting a course for regional expansion to 20 locations by 2020, with three currently open in South Florida in the Miami Design District (September 2011), Coconut Grove (2015), and Kendall's Downtown Dadeland (2017).
  • Ella (2015) is a light and airy cafe in the Miami Design District's Palm Court serving breakfast, lunch and early evening bites, curating pastries from the best local bakers in town and a convenient grab and go station with healthy alternatives.
  • Michael Schwartz Events offers catering and private parties, with genuine food and hospitality for memorable occasions.
  • For more information, visit thegenuinekitchen.com and michaelschwartzevents.com.
  • What email should the hiring manager contact you at?

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