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Shift Leader

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Chick - Fil - aCicero, NY
  • DescriptionAt Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience.
  • Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.
  • Responsibilities include:Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
  • Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
  • Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
  • Insures that workstations are clean at all times.
  • Insures that cashiers follow cash handling procedures at all times.
  • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
  • Perform any of the tasks above as needed throughout shift.
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.
  • A job at Chick-fil-A is more than just a job.
  • It's a stepping-stone to a successful future in the world of business.
  • Here are some of the great benefits of working at Chick-fil-A:Flexible Hours - You probably have commitments to your family, friends, school or sports teams.
  • We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.
  • To have a positive influence on all who come in contact with Chick-fil-A.Our Vision: Genuinely care for our guests, team members, and community by providing remarkable experiences.
  • Our Values: Intentional kindness and the little things matter

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