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Service Manager
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Full-time
- Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk. Job DescriptionThe Service Manager will provide support to the District Manager and will be required to assume advanced responsibilities in support of the branch and its daily operations.
- The Service Manager will also be required to support and enforce all company policies and guidelines required by Hobart Service and assist the District Manager in the adherence and tracking of these policies.
- The Service Manager is accountable for assisting in leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels.
- This position provides strategic leadership as well as the day to day management of a team of Field Service Technicians and lower-level supervisory staff (where applicable).
- Responsibilities include developing, maintaining and managing a highly technical field service team.
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