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Service Lead / Part-Time Assistant Manager

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Lolli & PopsLouisville, KY
$9.25 an hour Full-time
  • We are seeking results-driven, customer-focused candidates for the Service Lead (Key Holder) position.
  • Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community.
  • They ensure that every guest who enters our store has a positive and inspiring experience.
  • They are visionaries who help us create a compelling, and ever changing store experience that makes Lolli & Pops the preferred destination for our community’s candy needs.
  • Service Leads Have The Following Responsibilities
  • Help drive store-level financial and operational results by monitoring the store’s key performance indicator (KPI) targets and taking appropriate action to achieve store targets
  • Keep team focused on guest engagement, suggestive selling, sampling and sharing product knowledge
  • Maximize the sales performance of the team through product knowledge education, coaching selling skills and leading by example Assist in training, developing and motivating team members
  • Assist the chief purveyor with paperwork, ordering, inventory management
  • Maintain visual and merchandising standards and ensure store cleanliness
  • Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
  • Be a champion of Lolli & Pops inside and outside of the store
  • While There Is No Single Recipe For An Excellent Service Lead, The Following Are Qualities And Experiences We Recognize As Contributing To The Success Of Our Best Management Teams
  • Exceptional interpersonal skills – you are energized by working with people, both guests and your team
  • A bias towards actions – you do not hesitate to roll up your sleeves and do whatever it takes to get the job done
  • The desire to be coached and mentored – you see potential in yourself and enjoy growing that potential
  • An eye for detail – you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference
  • The desire to problem solve – you like finding problems and fixing them
  • The ability to multitask – you can prioritize and execute at many different tasks each day
  • A positive attitude and fun-loving spirit – you are an optimist who freely embraces your inner child and enjoys having fun while you work
  • Qualifications: We are proud to be a first-job employer!
  • No previous work experience required.
  • 18 years or older
  • Flexible availability including evenings, weekends & holidays
  • Can stand on your feet for long periods of time and perform physically demanding tasks in proximity to others
  • Have a Current Food Handler’s card (You can acquire this after you receive a job offer)
  • This job description captures the position's essential responsibilities.
  • It is not intended to record all duties and expectations of the position as may be communicated and assigned.

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