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Service Lead
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- Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards.
- When serving as MOD, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor.
- Leads, supervises, and provides work direction to the Service Team in the store related to all cashiering, front-end and recovery functions.
- When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness.
- Responsible for the maintenance, supervision, and compliance of the Hazardous Waste program.
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