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Service Desk Technician
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- Job Title: Sr. Service Desk Technician
- The Senior Desktop Systems Support technician is a key corporate IT operations staff member responsible for properly functioning IT components.
- The Senior Desktop Systems Support technician will serve as a senior team member and escalation point who may be conferred as a subject matter authority by other IT personnel.
- Primary responsibility includes all desktop configurations and some hands-on server, network, telecom, and AV support.
- Assist and support the Server Engineers with server issues, the Network Engineers with network issues, the Telecom Engineers with phone issues, and AV Engineers with AV and Conference Room issues.
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