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Senior User Researcher
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Full-time
- The economic significance of our industry is undeniable: Meetings and events boost the global GDP by more than $1.5 trillion and impact nearly 26 million jobs; and for more than 20 years, Cvent has led the transformation of our industry with our market-leading technology.
- Cvents User Experience Research team is growing and needs an experienced UX Researcher who will thrive in an energetic, agile environment.
- Plan and conduct evaluative research (e.g., card sort, tree testing, usability, heuristics evaluations), and lead generative research (techniques to help define problem space, such as user interviews, contextual inquiry, ethnography, data mining) efforts for specified products or small program areas to build deep user understanding and empathy
- Use quantitative research methods to support qualitative research findings (e.g., SUS, NPS, CSAT, task performance)
- Work within a small team to help evolve User Experience Research practice
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