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Senior Technical Support Analyst
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- Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite, and MS Teams.
- Skill in troubleshooting tools and managing and administering desktops and wireless devices.
- Experience neatly installing ethernet wiring/tidying network cabling in wiring closets and t568b terminations.
- Ability to communicate effectively verbally and in writing with individuals and groups.
- Experience working with help request tracking and reporting tools.
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