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Senior People And Culture Manager - Corporate Headquarters

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SmartStop Self StorageLadera Ranch, CA
  • As Senior P we are looking to bring on board a driven individual who thrives in a fast pace and dynamic work environment.
  • Your primary responsibility will be the oversight of day to day Human Resources Management, supporting field locations throughout the United States and Canada.
  • Supports short-term and long-term business growth objectives while drives the initiatives which fosters a positive company culture and quality standards.
  • There will be a focus on leave absence management and payroll.
  • This position will report directly to the VP of People and Culture.
  • Manage HR Operations
  • In collaboration with the VP, finds opportunities for improvement that optimize employee engagement, accountability, adaptability and conformance to legal requirements
  • In collaboration with director, implements strategic human resource processes and evaluates programs, policies and procedures
  • Provide HR support to leaders and employees within the operation and corporate office.
  • Consult and coach leaders.
  • Manage HR Compliance, staying current with labor laws, state and county regulations
  • Provides a professional and strategic consultancy and advisory service to operations staff and employees
  • Partners with operations to provide innovative human resource solutions that are tailored to meet the individual needs of each location
  • Manages the employee engagement features of the company’s HCM (ADP Workforce Now) for all required processes and transactions that provide data and reporting on human resource information
  • Assist in streamlining talent acquisition processes.
  • Ensure a strong pipeline of talent for the organization.
  • Provide key metrics and insights.
  • Benefits | Payroll | Workers Compensation
  • Coordinate benefits programs to ensure effective communication throughout organization to include annual benefit open enrollment periods and wellness program initiatives
  • Supports the administration of leaves of absence policies and practices to ensure compliance with federal and state regulations
  • Responsible for auditing payroll processes and ensure state wage an hour compliance
  • Coordinate workers’ compensation claims and partner with workers’ compensation third party administrator and broker to ensure timely return to work and/or closure of claims.
  • A Bachelor’s Degree in related disciplines such as business, human resources, or psychology
  • 3 years’ experience in a related field
  • Strong analytical and critical thinking skills in order to review a myriad of data to identify potential risks
  • Strong problem-solving skills and sound judgment to create strategies and solutions that will minimize risks for the company
  • Implement policies through effective and clear communication to leaders, managers and the field at all levels
  • Experience managing multiple locations, preferred
  • Knowledge and experience working with employment legislation, DOL, DLSE, CAL-OSHA, HIPAA and industry practices
  • Demonstrates strong organizational and planning skills.
  • Ability to manage multiple priorities
  • Strong knowledge base of HCM systems including ADP Workforce Now
  • Strong computer skills (MS Suite office of programs including Word, Excel)
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
  • Able to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
  • Frequently sit and reach with hands and arms.
  • Occasionally lift and/or move up to 20 pounds
  • Competitive Compensation Package| Annual Bonus Potential
  • Comprehensive Benefit Package | Medical plan | Dental plan | Vision plan
  • 401(K) with employer match
  • Supplemental life insurance | long and short-term disability coverage
  • Flexible work schedule
  • Weekly catered lunches & bi-weekly complimentary car detailing
  • SmartStop is a self-managed REIT with a fully integrated operations team of approximately 450 self storage professionals focused on growing the SmartStop® Self Storage brand.
  • SmartStop, through its indirect subsidiary SmartStop REIT Advisors, LLC, also sponsors other self storage programs.
  • As of July 11, 2022, SmartStop has an owned and managed portfolio of 172 properties in 22 states and Ontario, Canada, comprising approximately 117,500 units and 13.4 million rentable square feet.
  • SmartStop and its affiliates own or manage 19 operating self storage properties in the Greater Toronto Area, which total approximately 16,200 units and 1.7 million rentable square feet.
  • Additional information regarding SmartStop is available at www.
  • In addition, SmartStop was recently awarded Newsweek’s Best Customer Service 2021 among Storage Center companies.
  • SmartStop Storage Advisors LLC, is committed to diversity, equity and inclusion.
  • We will not tolerate discrimination in employment, employment decisions, or in business dealings on the basis of race, color, creed, genetic information, age, sex, sexual orientation, religion, disability, ethnicity, national origin, ancestry, citizenship status, veteran status, marital status, pregnancy, political affiliation, status as a parent or any other legally protected status.
  • We believe in fostering an environment of inclusion, and seek contributors from all backgrounds to join our dynamic team.

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