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Senior It Service Desk Technician
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- Role: IT Service Desk Technician / IT Help Desk Support
- As a crucial technical asset within our organization, the IT Senior Service Desk Technician plays a key role in providing desktop support, facilitating effective communication, offering expert troubleshooting, and ensuring prompt resolution of end-user PC, laptops, and desktop requests within a collaborative support desk environment.
- Provide IT support for technical issues related to Microsoft's core business applications, as well as virtual environments built on Microsoft, VMware, Hyper-V, etc.
- Design, implement, and support services for Microsoft-related technologies such as Windows Server, Office 365, SQL, SharePoint, etc.
- Implement and support disaster recovery solutions.
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