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Senior Data Center IT Support Technician
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$32.4 - $60.96 an hour
Full-time
- As a Microsoft Senior Data Center IT Support Technician, you will provide IT support for secure access workstations (SAWs) laptops, servers as well as conference rooms Audio/Visual(A/V).
- As a CO+I Senior Data Center IT Support Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
- Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management.
- Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management.
- Actively mentors and supports training of other technicians through on-the-job training (OJT) and by providing direct guidance on specific job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment).
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