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Senior Business Office Patient Call Coordinator
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Full-time
- We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, Time Off, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance and Development.
- In a call center like environment, supports business office operations by actively listening to callers and booking appropriate specialty care appointment types following provider restrictions.
- Responsible for booking patient appointments for specialty care providers utilizing an electronic medical record system, Epic.
- Supports specialties including Allergy and Asthma, Cardiology, ENT, Audiology, Dermatology, Gastroenterology, General Surgery, Neurology, Orthopedics, Podiatry, Sports Medicine, and Rheumatology.
- Verifies scheduling accuracy of MyChart appointments.
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