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Selling Associate

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Victoria's SecretValdosta, GA
Full-time
  • The Selling Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning.
  • Serving the customer is always top priority regardless of work area.
  • The Selling Associate will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.
  • Drives store sales and growth by personally selling to customers
  • Proactively engages with customers, reads cues and responds effectively
  • Provides customers with the perfect bra fit by asking effective questions
  • Converting returns, offers and other promotions into larger sales
  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
  • Reinforces customer buying decisions at checkout and encourages purchase of additional items
  • Recovers cash wrap selling zone and go-backs
  • Builds customer loyalty by opening Victoria s Secret Angel Cards (US only) and through customer email and phone capture
  • Processes merchandise to be floor ready and maintains back room and under stock to brand standards
  • Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
  • Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
  • Executes floorset proficiently
  • Understands and adheres to brand standards
  • Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
  • Driving top line store sales results and growing the business through action and productivity
  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
  • Creating customer awareness of programs available to them, (i.e. Victoria s Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable
  • Setting personal goals and tracking individual and team performance to the goals
  • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
  • Taking initiative to recover and replenish merchandise, so it is available to sell
  • Understanding and adhering to visual merchandising brand standards
  • Assisting in housekeeping of sales floor and communicating maintenance issues
  • Keeping an awareness of, and building personal capability in, loss prevention
  • Reinforcing store strategy to reduce shrink
  • Supporting all activities related to providing a safe working environment
  • Understanding and demonstrating Company values
  • Exhibits an authentic desire to exceed the customer s expectations
  • Proven ability to meet or exceed goals preferred
  • Demonstrates a sense of urgency
  • Has a healthy, competitive spirit, while maintaining a team focus
  • Is resilient and bounces back quickly from setbacks
  • Pursues opportunities to take on more responsibility
  • Seeks out coaching from leaders and peers to improve productivity; leads own learning
  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
  • An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws.
  • We only hire individuals authorized for employment in the United States.
  • Associated topics: cajera, customer, customer service representative, deliver, retail associate, sales consultant, sell, service associate, shop, venta

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