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Seasonal Customer Service Pier Agents (Part-Time)
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Part-time
- Pier Agents review all required travel documents for check-in, provide pertinent & essential information for boarding & sailing, while assisting all guests in navigating the terminal.
- Attend debark and embark staff meetings as dictated by each Brand's start time to understand sailing requirements and destinations for the day.
- Monitors the flow of traffic in the luggage area, including U.S. Customs and Border Protection (CBP) areas.
- Direct embarking guests to and from security x-ray machines and prepare them for the next phase of embarkation.
- Provide guests with stateroom keys and/or pertinent boarding information, according to cruise line brand manual and training.
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